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Jetmax 777 TQ Install Help

 
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DChockey08



Joined: 19 May 2015
Posts: 7

PostPosted: Fri Jun 12, 2015 7:19 am    Post subject: Jetmax 777 TQ Install Help Reply with quote

Has anyone had any issues getting windows to recognize their Jetmax throttle? Just received mine. When I connect it to my computer, it tries to install the driver and then says "Device driver software was not successfully installed". When I try to run the Jetmax setup program, it does not detect the device.

I know it's not hardware related. I tried plugging the device into an old computer and everything ran exactly as expected. I've tried plugging it in to different USB ports, unplugging every other USB device, uninstalling all the USB ports, trying it on a powered USB hub. Has anyone had this problem? I'm at the end of my ideas to get it working.

Thanks,
Pierre
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Jetcos



Joined: 30 Sep 2005
Posts: 1036
Location: Newmarket,Ontario

PostPosted: Fri Jun 12, 2015 7:44 am    Post subject: Reply with quote

Go here:

Control Panel\Hardware and Sound\Devices and Printers

See if the "JetMax 737 Throttle" is there in the "Devices" section?

Right-click "Remove Device" and unplug and plug in again. Let drivers load. There is no external drivers for this device. It just loads.
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Steve Cos
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